Thursday, December 31, 2015

Thank You For 2015 And Happy New Year 2016!



As the year is ending, I would like to write a short post to say thank you. 

This year 2015 has been a good one, a new job, a new city and a complete new experience. It has been a year to get to know new people, new ways of doing things, develop new professional skills and especially, to reinforce who I am and who I want to be when I grow up. 

I recently start this blog after many years of having this idea in my mind. It has been a great experience and the feedback has been very gratifying. I absolutely love writing and it is great to have my own planet where I can write about everything I find relevant and interesting. I am so thankful for my readers and I am very much looking forward to staying in contact with all of you in 2016.

I wish you all the best for the year ahead! 
 

Wednesday, December 30, 2015

The Year Of Change: Change Management For Real Life Situations



This 2015 has been a year of change for me. A year ago I decided to take a job offer in a new company. This had a major implication, I needed to move to another city, Kuopio, about 400 km away from where I was living previously.
  
The idea of moving to Kuopio has been on our minds already for few years as my husband is originally from this area and his family is still living around here. However, it was just the last year when we felt that it was the right time to take the chance, let everything behind and start again in a new place. After moving from Venezuela to Finland 11 years ago, moving to a new city did not feel as a major change, however, my new job meant starting something new, too. (I will go back to that later...).  

Almost a year has passed and I think that we have managed our change in a good way and we have learned a lot from this change. 

How we managed our change:

Readiness: There is a Zen proverb that says that "when the student is ready, the teacher will appear", I could not agree more with this. If you are planning a change, you need to be ready for it. When you are ready, things start to flow. Eight or five years ago perhaps I was not ready for this change, the conditions, priorities and my attitude were different then.

Understanding the change: Before you manage any project that involves change, you must understand how you react to change. You also might evaluate how people around you react to change because they will also be affected by it. Are we on the same page? Do we want the same things as a result of this change? When you understand this, you will be in a better position to plan proactively the change and be ready for the effect that change has on your life.

Implementing the change: Taking actions is the most important step. You need to consider what do you need to do to achieve the goal? Which steps do you need to take? How long does it take? How much does it cost? Does your change can be managed in different stages? Who is responsible for each stage? Who is joining the process and in which phase?

Communicate change: involving people around us was essential. When we were considering about change we informed people around us about our plans and schedules. In fact, our conversation (and “research”) about this change option started well in advance, even before I was considering taking the job here. Communicating the change helps you to see your goals under different perspectives. You will be surprised how much people are willing to help you when you communicate your goals and your change plans.

Ask for help: We have been very lucky to received help and support from the people around us. Our change would have not been possible without those people who let us join their life, helped us arranged things and also have helped to settle down here.

Resistance to change: even you are willing and ready for the change, you consciously or unconsciously will always face some resistance. The adapting and adjusting to the new routines and new life takes time. You need to learn how to do things in the "new way" so, you might consider this when planning your change.

Prepare for the unexpected: sometimes things are not going according to your plan. In fact, most of the time...This is not necessary a bad thing but, you just need to be ready to improvise and react to the unexpected challenges and situations.

I can say I have developed my change management skills when moving to different countries and cities. I am more and more ready to adapt to new situations and different kind of contexts. This skill is very useful in my professional life as I can adapt better to new situations at work and identify people and organizations who/which are resisting to change.I have learned that there is not written rules on how managing change or on how long does it takes to implement change, but attitude, planning and communication are essential to manage any kind of change in personal or professional scenarios

Wednesday, December 23, 2015

Motivating Employees: Who Is In Charge?


Motivation is something that you cannot buy. That intangible thing that makes life and work better - much better. 

Is motivation part of the managers' role description? 
 
I was in a training few weeks ago and I heard something unexpected. A manager said that he is not in charge of his team motivation: “He has nothing to do with it”. “Lucky employees”, I thought very sarcastically.  I was disappointed and in fact, this comment left a very bad taste in my mouth. He was so convinced about this that I really decided to not join the conversation as well as to sleep over before publishing what I wrote about it. Now, I found this post again, and I have the same questions and thoughts than weeks before. 

Is the motivation something coming from employees or from the management? 
Who is in charge? 
Is asking too much from a manager to motivate his team? 
Is this a team task?
Are my expectations unrealistic?

Don’t misunderstand me. I do agreed that the employee needs to motivate him/herself or be already motivated for the job. Or better to say, there should be some passion for the work this person is doing. There should be some enthusiasm that only comes from within. If you are recruiting a new person, you will hire somebody with real motivation to do this particular job.

I also agreed that there are many factors affecting motivation that managers have little or no control over. However, a good manager will do their best to keep their team motivated and engaged – it is better for morale, for productivity and for the retention. Do you agree or disagree?

From my point of view this is perhaps one of the big differences between managers and leaders. Strong leaders set the tone of the business. They create a culture which is inspiring and motivating. I think is not correct to just seat and see how the employees are “motivating themselves”. The management plays an essential role motivating the company “troops”. unfortunately, the managers might have a real impact on demotivating them.

Six simple actions to motivate your employees:


1. Sell your company to your employees as if they were your investors or the members of the board. Convince them about what you company does, and why.

2. Encourage team work: not just because you need to have all the pieces together to get results but mostly, because an integrate team will bring some balance to the company and will absolutely build the atmosphere. If you have only disperse parts, nothing magical will happen.

3. Show appreciation often. It is easier to complain than to admire, so let’s make a deal for each time you say something negative, you say something positive. Keep the balance. Give constructive feedback. 
 
4. Use your employees’ talent to the right purpose. It is important that they work on things that they are passionate about. In that way there will be already some intrinsic motivation.  

5. Listen and take actions: the best boss I ever had was not the one who paid the highest salary, or even the one who gave the most interesting job. He was the one who actually was able to listen to me, and despite he was not able to solve all the issues, he always showed interest in my challenges and he considered important trying to help me. He never promised a thing he was not able to offer, but he took action right-away after our conversations and I thought that his intention was good.

6. Communicate often, openly and positively. The basic of communication is that there are too parts, a message and a feedback. Communication is not one direction things, you as a manger need to be open to talk and be told.

If you are a manager, pay attention to your team members, remember that although most employees have the same general desires, and needs from a workplace, each individual has different personality and therefore react differently to his role and to the company challenges. 

If you don’t want to be hiring new employees for your team often, you need to start focusing on and helping as much as you can your team members to get things in order,  and to get them even more motivated and engaged than now..